SECURE SYSTEMS · CLAIMS, ORGANIZED
Service member reviewing a tactical data overlay
DOSSIER / 0042SAMPLE

FIELD MANUAL 01 — CLAIMS, ORGANIZED

Your service record, read, decoded, and ready to file.

US Vet AI turns complex records into a clear evidence map, focused next steps, and claim-ready drafts—while you stay in control.

NEXUS — the link between service and conditionDEFERRED — not decided yetEFFECTIVE DATE — when benefits startLAY EVIDENCE — a witness accountSECONDARY — caused by a connected conditionDUTY TO ASSIST — the VA gathers evidenceVETERAN-FOCUSEDPRIVATE BY DESIGNPLAIN-LANGUAGE OUTPUTNEXUS — the link between service and conditionDEFERRED — not decided yetEFFECTIVE DATE — when benefits startLAY EVIDENCE — a witness accountSECONDARY — caused by a connected conditionDUTY TO ASSIST — the VA gathers evidenceVETERAN-FOCUSEDPRIVATE BY DESIGNPLAIN-LANGUAGE OUTPUT
VIA AIREADY

Before you start

VIA AI answers your first five questions free. Tell us who you are so the allowance can be tracked — one email, five questions.

We keep these details to manage access to the assistant. Your conversation is not used to train anything.

6

CLAIM TOOLS

8

RECORD TYPES READ

10

VA TERMS DECODED

7

EVIDENCE CHECKS

$0

COST TO START

0%

BENEFITS TAKEN

(A) THE TOOLKIT

One operations table. Every claim instrument.

Six instruments that share one workspace. Use a single one, or follow the whole path from intake to a decision letter you can actually read. Open any instrument to see exactly what it needs and what it hands back.

T-01

C-File Analyzer

Find conditions, evidence, dates, and gaps across hundreds of pages.

T-02

Nexus Letter Builder

Structure a research-grounded medical connection without invented evidence.

T-03

Personal Statements

Turn your lived experience into a clear, organized statement in your voice.

T-04

Buddy Letters

Guide a witness through the details that make their account useful and credible.

T-05

Decision Analyzer

Understand what was granted, denied, deferred, and what the VA needs next.

T-06

VIA AI

Get plain-language answers grounded in the documents you choose to share.

(B) HOW IT WORKS

Three steps. No jargon.

01

Upload

Add your C-File, decision letters, or medical records through a secure workspace.

02

Decode

See an indexed timeline, evidence links, missed details, and clear explanations.

03

Act

Build your documents, review every claim, and choose your own next step.

TIMINGS IN SECTION (E)
Coast Guard helicopter crew in flight

EVIDENCE MAP COMPLETE

(C) FILE INTELLIGENCE

Your record is already telling a story.

The challenge is finding the thread. US Vet AI organizes service dates, symptoms, exams, decisions, and supporting evidence into one readable view.

  • Page-level references for key findings
  • A chronological view of your service and care
  • Flags for missing or conflicting evidence
  • Plain-language definitions beside VA terminology
  • Provider names, exam dates, and measurements on one timeline
Explore the analyzer

(D) INTAKE

What this reads, and what it leaves alone.

You are not required to have a complete file. Most veterans start with a decision letter and one folder of records. Add what you have; the evidence map fills in as you go.

01

DD-214 and separation documents

Discharge characterization, service dates, and the record of your assignments.

02

Service treatment records

Sick call, clinic notes, and every in-service exam already in your file.

03

VA medical records

Care received through the VA, including problem lists and treatment notes.

04

Private medical records

Outside providers, imaging, and specialist notes from after service.

05

C&P exam reports

The examiner's findings from a compensation and pension examination.

06

Rating decisions

Grants, denials, deferrals, and the stated reasons for each one.

07

Statements and buddy letters

Your own account and those of people who were there to see it.

08

Nexus opinions

A medical professional's written link between your service and a condition.

Scans and phone photos are both accepted. Page-level references are preserved so a finding can always be traced back to the page it came from.

(E) TIMELINE

What a first claim actually looks like, week by week.

Day 0

Open a workspace

Create a claim workspace and name it. No account history, no intake interview, no documents required yet.

You choose what to add, and what to leave out.

Day 1–2

Upload and index

Records are read and page-indexed. Long files are processed in the background, so you can start reading findings before everything lands.

You remove anything you would rather not include.

Day 3–5

Read the evidence map

The timeline, the conditions named in the file, and the support behind each one become a single readable view.

You decide which conditions you can actually support today.

Week 2

Draft your statements

Personal statements are organised around onset, frequency, severity, and daily impact. Buddy-letter prompts go out to whoever you choose.

You edit every line before it is used anywhere.

Week 3

Review with accredited help

Take the organised timeline and drafts to a VSO, claims agent, or attorney. Clearer material makes their review faster.

A qualified professional confirms the direction before anything is filed.

Ongoing

Work the decision

When a decision arrives, it is separated into grants, denials, and deferrals with the stated reasons quoted back.

You choose the next step, including doing nothing yet.

Timings assume you work at a steady pace. Nothing in the product is time-limited, and no step expires while you are waiting on records from a records centre.

(F) VETERAN PERSPECTIVES

Clarity changes the conversation.

Soldier on duty in the field
“The timeline showed me details I had forgotten to explain.”
ARMY VETERAN · TEXAS
Navy diver operating in open water
“I could finally read the decision without feeling lost.”
NAVY VETERAN · VIRGINIA
Amphibious assault vehicle underway
“It gave me better questions to take to my accredited representative.”
MARINE CORPS VETERAN · OHIO

Illustrative stories shown for product demonstration; not customer endorsements.

(G) DECODER

Ten terms that decide claims, in plain language.

Most of the confusion in a claim is vocabulary, not evidence. These are the words that do the most work inside a decision letter.

NEXUS
The link between your service and your current condition.
SERVICE CONNECTION
The VA's decision that a condition is related to your service.
C&P EXAM
Compensation and pension exam: the VA's medical evaluation of your claim.
RATING
The percentage assigned to reflect how severe a condition is.
EFFECTIVE DATE
The date your benefits start from. It drives any back pay you receive.
DEFERRED
Not decided yet. The VA needs more information before it can rate it.
LAY EVIDENCE
Your account, or a witness's, in a form that is not medical evidence.
DUTY TO ASSIST
The VA's obligation to help gather evidence it needs to decide.
SECONDARY CONDITION
A condition caused or made worse by one already service connected.
REDUCTION PROPOSAL
A notice that the VA intends to lower a rating, and your chance to respond.

(H) EVIDENCE CHECK

The seven pieces a rater looks for.

Tick what you already have. This stays on your device, is never saved anywhere, and is only a way to see where the gaps are before you file.

(I) THE DIFFERENCE

Built for understanding, not dependency.

Capability
US Vet AI
Typical form service
Explains the evidence
Included
Limited
Links findings to pages
Included
Rare
Decodes VA terminology
Included
Glossary only
Flags missing evidence
Included
Rare
Takes a share of benefits
Never
Sometimes
Works alongside your VSO
Yes
Varies

(J) HANDLING

Sensitive records, narrow access.

A C-File contains your medical history. It is treated as the sensitive document it is: readable by you, removable by you, and never used to train anything public.

Never training data

Private claim documents are used for your workspace only.

Encrypted

Documents travel over TLS and are stored encrypted.

Yours to share

Nothing is sent to a VSO or attorney unless you send it.

Real deletion

Removing a document removes the text extracted from it.

(K) SIMPLE PRICING

Start free. Upgrade when the work gets serious.

STANDBY

$0

One document review, basic guides, saved workspace

View plan

MISSION

$29/mo

All six tools, expanded analysis, unlimited drafts

View plan

COMMAND

$79/mo

Multi-claim workspaces, family access, priority support

View plan
Pricing is illustrative for this demonstration.

(L) STRAIGHT ANSWERS

Before you begin.

Ten questions veterans ask before they put a record anywhere. If yours is not here, the support desk answers in one business day.

Ready when you are

Bring clarity to your claim.

Start with your records. Keep control of every decision.

Start a claim